Terms of service

Aurablisse Terms & Conditions

Welcome to Aurablisse. By accessing our website or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

We may update these Terms from time to time. Continued use of our website or services after changes are posted means you accept the updated Terms.

1. Use of Website

By using this website, you confirm that you are of legal age in your country of residence or have permission from a parent or legal guardian.

You agree not to:

Use this website for any unlawful or prohibited activity
Attempt to interfere with or disrupt the website’s functionality or security
Attempt unauthorized access to any part of our systems or services

We reserve the right to refuse access or service at our discretion.

2. Products & Pricing

We aim to present all products as accurately as possible. However, minor variations in color, texture, or appearance may occur due to lighting, display settings, or production differences.

Prices are shown excluding applicable taxes, duties, or import fees (if any)
These additional charges are the responsibility of the customer
We reserve the right to update product details, pricing, or availability without prior notice
3. Orders

An order is considered confirmed once payment has been successfully processed.

We reserve the right to cancel or refuse any order if we suspect:

Fraudulent or unauthorized activity
Payment issues or verification failures
Suspicious or abusive ordering behavior
4. Returns & Refunds

Customers may request a return within 14 days of receiving their order, subject to our Return & Withdrawal Policy.

To be eligible:

Items must be unused, unopened, and in original packaging
Return requests must be submitted within the required timeframe
Approved returns must be shipped back promptly

Additional details:

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
Refunds are processed within 14 days after we receive and inspect the returned item or valid proof of return
5. Non-Returnable Items

For hygiene, safety, and product integrity reasons, the following items cannot be returned:

Opened or used skin, body care, or cosmetic products
Personalized or custom-made items
Perishable goods or sealed hygiene-sensitive items once opened

Returns are only accepted if the item is faulty, damaged, or incorrect upon arrival.

6. Delivery

We aim to deliver all orders within 30 days, unless otherwise stated at checkout or due to external delays.

If your order is significantly delayed, you may request:

Order cancellation
A full refund (where applicable under consumer law)
7. Product Issues

If you receive an item that is damaged, defective, or incorrect, please contact us within 14 days of delivery.

Items must be returned in their original condition for assessment and resolution.

8. Payments

All payments are securely processed through our checkout system.

If you notice any unauthorized or incorrect charges, please contact us immediately so we can assist you.

9. Liability

To the fullest extent permitted by law, Aurablisse is not liable for:

Indirect, incidental, or consequential damages
Delays or disruptions beyond our control
Issues arising from misuse of products

Our products are provided for personal use only, and results may vary depending on individual use and conditions.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Governing Law

These Terms are governed by applicable international e-commerce regulations and the laws of the Netherlands.

12. Contact

For questions, support, or order assistance, please contact us at:
info@aurablisse.com